Welcome to Luxury Virtual Events. We aim to provide exceptional service and high-quality products for your event needs. Please review our sales policy to understand the terms and conditions that apply to your purchase.

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide a restocking or alternative product option. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability, or suspected fraud.

2. Pricing and Payment

All prices listed on our website are in [Currency] and are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed, plus any applicable taxes. Payment is due at the time of purchase, and we accept major credit cards, debit cards, and other approved payment methods.

3. Order Process

Once your order is placed, you will receive a confirmation email detailing your order and payment. Please review the information carefully and contact us immediately if there are any issues. You will receive another email once your order is ready for delivery or virtual event coordination.

4. Delivery and Services

We offer a variety of virtual event services. Details regarding your specific service, including delivery of digital goods or coordination of events, will be communicated via email. Please note that all dates and times are subject to availability, and changes must be communicated promptly.

5. Returns and Refunds

Due to the nature of virtual services, we do not offer refunds once an event has been coordinated or a digital product has been delivered. However, if there are issues with the service provided, we encourage you to reach out to our customer support team within 48 hours, and we will address the concern. Refunds or adjustments may be granted on a case-by-case basis for eligible claims.

6. Event Cancellations

For event services, cancellation requests must be submitted in writing at least [number of days] before the event date. Any cancellations made after this time will incur a cancellation fee. Refunds for event cancellations will follow the guidelines outlined in your service agreement.